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May 13th, 2012
South Carolina-based Red Ventures said this week it is recruiting aggressively for sales jobs in San Antonio and also at its other locations in Wilmington, NC, Miami, and Fort Mill, South Carolina.
The company said the average sales professional earns between $40,000 – $65,000 a year.
The company wants to hire 400 inside sales workers that will be at its four locations.
About 200 will be hired for the Fort Mill location. The rest will be brought on at the other locations.
Employees will receive the salary and full medical benefits and a matching company contribution to 401(k) plans.
Eight hundred people work at the Fort Mill location. The rest of the locations have the rest of the employees.
“We have significant hiring needs due to our unprecedented company growth; it’s a good problem to have,” said Red Ventures Director of Human Capital Elizabeth Persson. “Our biggest needs right now are in inside sales as we begin selling new products and services for some of the largest companies across the U.S. It’s a great time to be part of the RV team and we hope to find top talent as we embark on this massive hiring campaign.”
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April 30th, 2012
AT&T has announced that it is hiring for technician jobs in San Antonio.
The wireless giant has partnered with Texas Veterans Commission to recruit veterans to fill over 60 jobs.
According to the telecommunications company, the openings are for AT&T’s U-verse integrated digital TV, high-speed Internet and voice service. AT&T is hiring around the state, including for 52 positions in San Antonio.
Qualified job seekers can obtain more information by emailing attjobs@tvc.state.tx.us.
AT&T is also hiring in Kentucky. Officials announced Monday that they are hiring 50 new employees for their East Park call center located in Grayson.
According to the IronTribune, the East Park call center employees more than 500 people. There were 22 new employees that began work on Monday. AT&T has hired 104 new employees this year, which does not include the 50 new positions that are now available.
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April 22nd, 2012
The San Antonio unemployment rate has decreased, according to the Bureau of Labor and Statistics. In fact, over the year, 27 states and the district experienced statistically significant increases in employment. The largest increase occurred in Texas (+245,700), followed by California (+181,000) and New York (+155,300). Wisconsin was the only state to show a statistically significant decrease (-23,900).
In March 2012, four states and the district recorded statistically significant over-the-month changes in employment, all of which were increases. The largest statistically significant job gains occurred in New York (+19,100), Arizona (+13,500), and Massachusetts (+8,700).
Alabama and Michigan registered the largest jobless rate decreases from March 2011 (-2.0 percentage points each). Sixteen additional states reported smaller but also statistically significant declines over the year. The remaining 32 states and the District of Columbia recorded unemployment rates that were not appreciably different from those of a year earlier.
Overall, regional and state unemployment rates were little changed in March. Thirty states recorded unemployment rate decreases, 8 states posted rate increases, and 12 states and the District of Columbia had no change.
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April 15th, 2012
Emergency Service Partners, L.P. (ESP) said recently it has formed an agreement with Christus Santa Rosa to staff healthcare jobs in San Antonio and provide medical management for two new free-standing emergency medical facilities set to open later this year.
One will be located in northwest San Antonio, and the other will be built in nearby New Braunfels, expanding access emergency medical care in both cities.
“These facilities bring the hospital into the community,” said Dr. Dennis Watts, Executive Vice President of Business Integration for Austin-based ESP. “Free-standing emergency departments provide an easy way for people to get to the ER without going too far from their neighborhoods.”
The Christus Santa Rosa Emergency Centers will be owned by Christus Santa Rosa Health System, a not-for-profit, Catholic faith-based health system that operates a network of hospitals in the San Antonio area. ESP has provided complete medical management for the emergency department at Christus Santa Rosa Hospital in New Braunfels since 2002.
A number of free-standing emergency departments have opened in Texas in recent years, as part of an effort to provide broad-based emergency services to communities that do not have easy access to hospital-based emergency care, Watts said.
Unlike some similar facilities, the two new Christus 24-hour emergency centers will be fully equipped and will provide a full range of emergency medical services, just like emergency rooms in a traditional hospital. Both facilities will operate under the neighboring hospital’s license and will comply with all the same operational and construction requirements of hospital-based emergency departments.
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April 9th, 2012
SG (Culture.Service.Growth.), a veteran-owned contact center outsourcing firm, has announced an addition that will create more executive jobs in San Antonio.
Rosemary Puente will become the Vice President of Operations. Prior to joining CSG, Rosemary served as the Senior Vice President of Service and Claims at USAA. During a tenure that lasted over thirty years at USAA, Rosemary had a tremendous impact on growth and now brings that world class experience and passion for excellence to CSG.
“CSG’s mission to deliver a memorable, world class customer experience within a unique family-oriented and fun culture is tremendously appealing and like none other,” Puente said. “I’m excited for the opportunity to be a part of this innovative and talented leadership team.”
CSG’s rapidly growing contact center currently supports several Fortune 500 companies and has gained a reputation as one of San Antonio’s best environments in which to work. Tim Handren, President of CSG and former COO at USAA said, “We are building a team that has prior experience working together. Collectively, we have almost 100 years of USAA experience on our leadership team and are advancing the call center culture and customer experience to a new level.” He added, “We are growing at over 500% annually for the past 2 years and continue to attract talent that is interested in an employee-focused culture.”
“Our philosophy is simple — create a great environment focused on front-line employees, and they’ll deliver amazing service to our clients,” said CEO Tim Montgomery. “The first thing we talk about each day is our company culture and how the leadership team’s actions will impact our environment.” CSG’s centric focus on culture and respect for employees has attracted the attention of the industries best call center leaders. As a result, CSG recently added two new Directors to its leadership team. Brian Gibson is leading the Insurance Sales division and brings 20 years of senior leadership experience from Allstate, Aetna and USAA. Robert Vasquez is directing the Workforce Planning group and has led workforce management teams at Citigroup, Wells Fargo and World Savings.
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March 26th, 2012
Generations Credit Union said it is recruiting for collections jobs in San Antonio, among other positions.
The bank is hosting a job fair from 9 a.m. to 2 p.m. on Wednesday, February 15 at their Northwest Branch located at 6000 N.W. Loop 410. The 72-year-old credit union is currently recruiting for experienced Senior Consumer Loan Underwriters, Home Equity Processor/Team Leaders, Lending Call Center Representatives and Collections Representatives. Individuals who are interested in attending should bring their resumes and should come prepared to interview.
“With our many new partnerships and opportunities, Generations is growing at a tremendous rate,” said Generations Federal Credit Union Vice President of Human Resources Angela Howorth. “In order to continue to deliver the exceptional service that Generations has become known for, we need to recruit top-notch individuals who understand the value of credit unions and the positive impact that they have on the lives of not just our members, but our entire community as well.”
According to the company’s list of qualifications, senior Consumer Loan Underwriters must have a minimum of five years of underwriting experience in a consumer lending environment as well as supervisory experience. Home Equity Processors/Team Leaders must possess a minimum of five years of experience in home equity lending with a financial institution and supervisory experience.
Collections Representatives must have two years of collection experience with a financial institution and Escrow Specialists must possess two or more years of experience in mortgage servicing, running annual escrow analysis reports and analyzing escrow accounts. Additionally, they must also have one year of experience in a loan servicing position working with real estate secured loans.
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March 19th, 2012
Southwest Airlines said it has approved a measure to hire over 300 people for customer service jobs in San Antonio, among other positions.
The San Antonio customer service center is growing and moving to a new center in June.
The new location will be at 11711 Interstate 35 North, a former Kmart retail store. The Army was the last tenant in that location.
Southwest reportedly signed a 15-year lease, indicating a lengthy tenure at the location.
The hires will fill the empty seats needed for the expansion.
Starting pay is $12 per hour.
On Thursday the San Antonio City Council approved an incentives package to retain 478 positions at the customer service center and add 322 workers.
People interested in applying for a job at the center can do so online at www.southwest.com.
In 2011 Southwest acquired AirTran Holdings, which played a large role in their recent expansion.
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March 11th, 2012
CSG, a contact center outsourcing firm, recently announced it is creating many new call center jobs in San Antonio.
The company said it plans to add at least 150 new positions over the next two months to support new and existing contracts. CSG currently supports several Fortune 500 companies, and has announced agreements with two more Fortune 500 clients. The company’s expertise in call center operations, Service 1st culture and dedication to U.S. military veterans has contributed to its rapid growth.
“It’s great to see that so many companies are realizing the critical role that the call center plays in customer loyalty, and are making the investments to ensure their success,” said CEO Tim Montgomery. “Our competitive advantage is our focus on our front-line associates—it’s what clients find attractive about CSG.”
CSG’s focus on employee engagement was developed by its founders and leaders, service industry veterans who have deep expertise in the call center space and who have helped to shape the world’s most celebrated service organizations.
“Having learned what it takes to create a culture of service and high quality, we are building something very special at CSG,” said Tim Handren, President and COO. Handren helped to shape the support culture while the COO at USAA, one of the world’s most respected financial services company. “We have a passion for our employees, and the resulting esprit de corps is like none I’ve ever seen. As more call center jobs return to America, our desire is to create a ‘home away from home’ for employees who are looking for variety and unique opportunities to grow.”
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February 25th, 2012
San Antonio jobs abound, according to a new survey.
During January 2012, more than 18,000 job ads were posted online that required data analysis skills, according to WANTED Analytics, a source of business intelligence for the talent marketplace.
With the amount of data generated by businesses growing every year, hiring demand for employees to analyze and utilize this information is increasing across business functions. Overall, the volume of job ads in January 2012 increased 35% compared to January 2011 and about 75% versus the same month in 2010.
Computer Systems Analysts, Management Analysts, and Market Research Analysts were the three occupations that most commonly required this critical skill set. Computer Systems Analysts saw the most job ads with data analysis requirements – more than 3,600 jobs were posted online during January at a 45% year-over-year increase. Other positions with high-demand for analytical skills were Software Engineers, Industrial Engineers, and Operations Research Analysts. All of these occupations experienced an increase in hiring demand when compared to January 2011.
Metropolitan areas with the highest volume of job listings for in-depth analytical skills during January 2012 were New York (New York), Washington (DC), San Francisco (California), Los Angeles (California), and Boston (Massachusetts). Employers in New York not only placed the highest number of online job ads for this skill set, but are also experiencing one of the highest year-over-year increases in demand at more than 50%.
Companies that are sourcing candidates with data analytics abilities are likely to find openings difficult-to-recruit. According to the Hiring Scale, companies in San Francisco are currently experiencing more difficult conditions when recruiting candidates with analytical backgrounds. Hiring demand in San Francisco continues to grow (up about 23% compared to January 2011), while the local talent pool of qualified data-savvy professionals is not growing at the same pace. Employers in this area are likely to compete heavily to attract qualified talent and experience a longer time-to-fill than other areas across the United States. In comparison, the Hiring Scale also shows that the best markets for recruiting analytical skills are St. Joseph (Missouri), El Paso (Texas), and Tucson (Arizona). These areas are likely to fill job openings faster than the rest of the United States, since hiring demand is low compared to the available talent supply.
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February 20th, 2012
ProScribe just said it has secured a key hire for healthcare jobs in San Antonio.
The provider of medical scribe services announced the hiring of Suzy Wier Thorby, as Senior VP of Corporate Development.
Suzy is an emergency department nurse that started T-System with the two physician founders in 1996. She was responsible for sales, support, implementation and training. Under her leadership, the T-System grew to over 2300 customers all over the world.
Suzy is a recognized thought leader in medical documentation, electronic medical records (EMR) implementation and practice efficiency. She will be responsible for leading ProScribe’s corporate growth strategy and developing new opportunities for the organization.
“I am thrilled to be part of the ProScribe team. I have always believed passionately that the creation of a comprehensive clinical record that is compliant, reimbursable, and provides clear and meaningful information should in no way divert the physician from the core mission of delivering the best possible patient care,” observed Thorby. “Unfortunately far too many of today’s documentation solutions demand just such a trade-off. This is where a scribe program comes in. By pairing physicians with highly trained scribes ProScribe helps restore overall efficiency without requiring a sacrifice in either the quality of care or the quality of the clinical record. It’s a win for the patients and for the care team.”
“Obviously, we are excited to add Suzy to our team. Her expertise, experience and innovative style is a perfect fit for our rapidly growing scribe business,” commented Toby Mulligan, CEO. “We view her appointment as a sign of our commitment to being the leading provider of medical scribe services in our industry. The increasing demand from our customers led us to look for an addition to our team who will fit in with our ethos of innovation and exceptional service. ProScribe is fortunate to find someone of Suzy’s caliber to fulfill this position. I’m confident that Suzy will play a key role in providing and implementing high quality solutions for our clients.”
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