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Archive for September, 2013

CSG hires for customer service jobs in San Antonio

Monday, September 23rd, 2013

CSG, a certified veteran-owned small business (VOSB) that offers contact center outsourcing solutions to organizations, is reportedly hiring for customer service jobs in San Antonio, among many others.

The company plans to add more than 300 positions.

Jennifer Ferrill, CSG’s Director of HR, says, “Our competitive advantage is simple – our front line employee focus and our ability to attract great people.”

CSG has added about 250 people to its team over the last three years.

CSG is hiring for a variety of positions, supporting companies in several industries. “We’ve had amazing success in attracting world-class talent in San Antonio, and this is a key reason we made the choice to expand locally,” adds Ferrill.

Job Fairs for the fast-growing company are scheduled for Saturday, October 5th and 19th, from 9 AM – 1 PM at its headquarters on 8415 Datapoint Drive.

CSG’s services include contact center outsourcing, back-office outsourcing, and consulting.

Insurance company to hire for sales jobs in San Antonio

Friday, September 20th, 2013

Texas Allstate Insurance locations have reportedly been busy hiring for sales jobs in San Antonio.

The agents plan on hiring about 400 people for sales jobs.

The hires are expected to be made before the end of the year.

The sales professionals work side by side with agency owners, educating and assisting customers with their insurance needs.

Interested candidates should have selling and customer service skills, a high school diploma and the ability to obtain or begin the process of obtaining a Property and Casualty license at the time of hiring.

Candidates can apply for licensed sales professional positions by calling their local Allstate agency owner.

Candidates are interviewed and hired by Allstate exclusive agency owners who are independent contractors for all purposes. Although licensed sales professionals represent Allstate, they are employees of the exclusive agency owner and not employed by Allstate Insurance Company.

“Sales positions with Allstate agency owners are a great opportunity for talented, motivated people with strong communication and customer service skills, to work with a world-class brand and an experienced sales staff,” said Adam Pisani, an Allstate agency owner in the Houston area. “As agency employees, interested candidates will become licensed sale professionals and get the help, support and training they need to help them succeed.”

Information Tech jobs in San Antonio dropping?

Sunday, September 8th, 2013

The number of IT jobs in San Antonio may be decreasing, a new report shows.

Robert Half International just released their fourth quarter reporter on CIOs, and many are discussing their plans for hiring for IT jobs in San Antonio, among other cities.

Eleven percent of U.S. chief information officers (CIOs) interviewed recently say they will expand their IT teams in the fourth quarter of 2013, according to the just-released Robert Half Technology IT Hiring Forecast and Local Trend Report.

That’s less than the 12 percent from the previous quarter.

Sixty-five percent of CIOs plan to hire only for open IT roles, 19 percent expect to put hiring plans on hold, and 5 percent plan to reduce their IT staff in the fourth quarter.

Eighty-six percent of CIOs said they are somewhat or very confident about their companies’ prospects for growth in the fourth quarter, and 64 percent said they are somewhat or very confident that their firms will invest in IT projects in the fourth quarter.

The survey is based on more than 2,300 telephone interviews with CIOs from a random sample of U.S. companies with 100 or more employees in 23 major metro areas. Robert Half Technology has been tracking IT hiring activity in the United States since 1995.

Fifty-four percent said that desktop support was the skill set in greatest demand within their IT department. Network administration and database management followed, each with a response of 52 percent.

Eighty-six percent reported being somewhat or very confident in their companies’ prospects for growth in the fourth quarter of 2013; 64 percent said they are somewhat or very confident that their firms will invest in IT projects in the fourth quarter.

“IT hiring managers remain selective when hiring, but know they need to move fast to acquire top talent in hot specialty areas such as networking and help desk support,” said John Reed, senior executive director of Robert Half Technology. “Nearly seven in 10 CIOs surveyed cited current recruiting difficulties. Many firms are increasing their focus on retention because candidates in these areas of IT can be hard to find.”