SG (Culture.Service.Growth.), a veteran-owned contact center outsourcing firm, has announced an addition that will create more executive jobs in San Antonio.

Rosemary Puente will become the Vice President of Operations. Prior to joining CSG, Rosemary served as the Senior Vice President of Service and Claims at USAA. During a tenure that lasted over thirty years at USAA, Rosemary had a tremendous impact on growth and now brings that world class experience and passion for excellence to CSG.

“CSG’s mission to deliver a memorable, world class customer experience within a unique family-oriented and fun culture is tremendously appealing and like none other,

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