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Insurance Company to Hire Customer Service Reps in San Antonio

Thursday, June 17th, 2010

Allstate, a nationwide provider of home, car, and life insurance, is planning on hiring more customer service reps in San Antonio.

Previously the insurance company hired about 300 customer service and sales reps to staff their new $12 million facility on the northwest side of San Antonio.

Allstate is based in Northbrook, Illinois and has offices all over the U.S. They’re currently looking for about 300 more people to fill various CSR and sales positions in San Antonio.

Allstate has similar facilities in Woodridge, Ill. and Charlotte, NC.

Starting pay for these types of positions starts at around $27,000, with annual bonuses ranging from 2 to 10,000. The customer service reps primarily handle inbound calls from insurance holders and customers. Allstate prefers that many of their CSRs are bilingual to handle both English and Spanish customers. The reps take in about 2.3 million calls annually.

Allstate chose San Antonio for their customer service rep over Phoenix and other cities in Texas.

Total, the facility will house about 600 to 700 new employees. It just opened Wednesday.