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Community celebration of customer service jobs in San Antonio

August 29th, 2017

A community celebration of customer service jobs in San Antonio recently took place.

Goodwill San Antonio hosted a community celebration on last May for the opening of its 23rd store and donation station at 1721 W.W. White Road, 78220.

The celebration commences with a ribbon cutting ceremony at 9 a.m. followed by a weekend of savings, special events and great shopping in support of Goodwill’s mission to change lives through the power of work.

“With 20 jobs being added to the community, Goodwill is enthusiastic to provide Eastside residents with a new retail destination for bargains on household items, furniture and clothing as well as a convenient donation station to drop off gently used goods,” said Mark McKeever, Goodwill San Antonio chief operating officer. “More importantly, every item purchased or donated to Goodwill helps fund training programs and career services including those offered at the Eastside Education and Training Center.”

Goodwill San Antonio aims to further strengthen the Eastside community by providing free case management and job placement support for individuals at the Eastside Education and Training Center, as well as tuition assistance for students wanting to obtain certifications in the medical field, such as nurse’s aide and medical assistant – certifications and skills training that provide opportunities for upward mobility.

Hours of operation for the new store and donation station are:  9 a.m. to 9 p.m. Monday-Saturday and 11 a.m. to 7 p.m. Sunday.

 

Goodwill to help job seekers get San Antonio retail jobs

August 29th, 2017

Goodwill is launching a career fair to help connect job seekers to San Antonio retail jobs, among others.

The free career fair will be at the TriPoint Event Center, 3233 N. St. Mary’s Street, San Antonio, TX  78212. Nearly 50 local employers are seeking to fill hundreds of positions across various industries. Positions pay up to $18.00 an hour depending on the position and candidate qualifications.

“For individuals wanting to enter the workforce and find meaningful employment, or for those who want to make a career change, this career fair presents an ideal opportunity to meet with representatives from organizations across our community,” said Steven Hussain, vice president of workforce development for Goodwill San Antonio. “By hosting this fair, Goodwill is connecting job seekers with local employers looking to hire; in turn helping to strengthen our local economy.”

Goodwill staff will be available to help job seekers prepare for meetings with potential employers by providing an on-site job readiness workshop. As part of the registration process, job seekers will gain information on what to expect during the event and how to develop an effective elevator speech. Job seekers will also have access to print up to five resumes.

Job seekers are encouraged to dress professionally, bring their resume, photo identification and be prepared for on-site interviews.

Participating employers will be hiring for the following positions:

  • Customer Service Representatives
  • Medical Assistants/Caregivers
  • Food Service Workers
  • Construction/Forklift Operators
  • Technical Support Representatives
  • Outside Sales
  • Retail Management
  • And more

Participating employers include:

  • Beldon
  • CST/Circle K Brands
  • South Alamo Medical Group
  • River City Home Care
  • Kohl’s
  • Jim’s (Frontier Enterprises)
  • Wells Fargo
  • And more

A career week and San Antonio jobs

August 8th, 2017

A statewide career event will also play a role in spotlighting San Antonio jobs.

The Texas Workforce Commission and the Governor’s Office of Economic Development, in partnership with 28 local workforce development boards and Tri-Agency partners, will host statewide career exploration events for middle and high school students as part of Careers in Texas Industries Week during September 25-30, 2017.

The Tri-Agency Workforce Initiative established by Governor Greg Abbott challenged the Commissioners of the Texas Education Agency (TEA), the Texas Higher Education Coordinating Board (THECB) and the Texas Workforce Commission (TWC) with developing strong links between education and industry, with the goal of helping Texas grow in economic prosperity.

Careers in Texas Industries Week was identified as an initiative to promote statewide and regional industry clusters and objectives that support a variety of businesses and job creation.

“If Texas is to maintain its standing as the best state for business, investing in our middle schools and high schools to create a world-class workforce of tomorrow is of critical importance,” said Governor Abbott. “I am grateful to the Texas Workforce Commission for establishing Careers in Texas Industries Week, and look forward to building on this exciting new program to provide our students with the skills needed to compete in a 21st century economy.”

The week is designed to increase awareness among students, parents and counselors about the opportunities of in-demand careers in Texas industries. The events will enable students to explore careers and provide employers with opportunities to showcase the exciting and rewarding careers in their industries.

“Texas employers in our dynamic industries compete and succeed in the Texas economy, creating a broad range of jobs that offer wonderful career opportunities for students in our state,” said TWC Chairman Andres Alcantar. “The continued growth, innovation and success of employers in Texas industries depends on sustained partnerships and strategies that inform and inspire students to explore and pursue the rewarding and exciting careers available in our state. I ask stakeholders to join us during Careers in Texas Industries Week.”

San Antonio education jobs get support

August 8th, 2017

A round of grants given recently are going to support San Antonio education jobs.

Fifteen San Antonio education providers received $ 4.2 million in grants from Pre-K 4 SA in April 2016 to expand and enhance their early childhood education programs. T

he funds have helped school districts like Northeast Independent School District and Northside Independent School District to extend their pre-kindergarten programs from half day to full day, adding teachers, training and technology to ensure the highest quality learning environment.

“The Competitive Grants Program is a powerful tool for delivering on the promise of high-quality prekindergarten for San Antonio’s four year olds,” said Baray. “Not only are we engaging and preparing our youngest learners for success, we are also investing dollars into the community’s early childhood education infrastructure. It’s a win-win for San Antonio.”

Pre-K 4 SA serves 2,000 children at their four centers. The grants extend Pre-K 4 SA’s reach, serving an additional 2,080 four-year-olds at varied pre-kindergarten programs throughout the city.

The $4.2 million grants created 171 full/part-time jobs with $330,000 allocated to technology, including the purchase of iPads and tablets.

Collectively, $2.4 million was expended to increase the number of teachers, instructional assistants, support staff and extended day staff, while at the same time infusing the local economy with $1.8 million in service contracts, professional development, and technology as well as capital improvements to outdoor learning spaces.

Agreement to protect some food service jobs in San Antonio

July 31st, 2017

An agreement between he U.S. Department of Labor’s Wage and Hour Division and Sonic Industries Services Inc. may go to help food service jobs in San Antonio.

The Labor Department and the franchisor of the SONIC Drive-In restaurant chain – have signed a voluntary agreement to help SONIC’s independently owned and operated franchise locations comply with federal labor laws.

As part of the agreement, the Oklahoma City-based franchisor will provide a forum and the resources needed to assist the division in educating SONIC Drive-In owners, managers, and employees nationwide.

“We encourage other franchisors to follow SONIC’s example and take similar steps to benefit their franchises’ employees and owners by complying with the law,” said Wage and Hour Division Deputy Administrator for Program Operations, Patricia Davidson. “Abiding by the law makes better business sense than facing the prospect of paying back wages, damages, and penalties for violations of the Fair Labor Standards Act.”

The Division will provide easy-to-use compliance assistance tools designed for the franchise restaurant industry. The package will include video and online training, educational articles for use in internal company publications, and sample training materials for use in company staff meetings. The Division will also make representatives available to provide training and compliance assistance to SONIC franchisees, and the Division and SONIC will collaborate using publicly available data to promote franchisee compliance with the FLSA.

SONIC Drive-In is the nation’s largest drive-in restaurant chain, serving approximately 3 million customers daily. Nearly 94 percent of its 3,500 drive-in locations are locally owned and operated.

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Finance jobs in San Antonio climb

July 8th, 2017

The new labor statistics show that finance jobs in San Antonio are growing.

Employment rose in healthcare, social assistance, financial activities, and mining. Employment growth has averaged 180,000 per month thus far this year, in line with the average monthly gain of 187,000 in 2016.

In June, health care added 37,000 jobs. Employment increased in ambulatory health care services (+26,000) and hospitals (+12,000). Health care has added an average of 24,000 jobs per month in the first half of 2017, compared with a monthly average of 32,000 jobs in 2016.

Social assistance employment increased by 23,000 in June. Within the industry, employment continued to trend up in individual and family services (+12,000) and in child day care services (+8,000).

Social assistance has added 115,000 jobs over the last 12 months. Employment in financial activities rose by 17,000 in June and has grown by 169,000 over the year. Securities, commodity contracts, and investments added 5,000 jobs over the month.

In June, mining employment grew by 8,000, with most of the growth in support activities for mining (+7,000).

Since a recent employment low in October 2016, mining has added 56,000 jobs.

Employment in professional and business services continued to trend up in June (+35,000) and has grown by 624,000 over the last 12 months.

Employment in food services and drinking places also continued on an upward trend in June (+29,000). The industry has added 277,000 jobs over the year.

Are women with San Antonio jobs focusing on careers?

July 8th, 2017

Some women with San Antonio jobs may be delaying having a family to focus on a career, according to a recent Careerbuilder survey.

Eighty-three percent of women over the age of 25 who plan to have children are postponing starting a family to focus on their career, compared to 79 percent of men.

Wanting to earn and save enough money to provide for their family was the top reason given by both women and men who plan to have children (50 percent and 53 percent, respectively), followed by the desire to become more established and get ahead in their career (28 percent and 33 percent, respectively).

One in seven women who plan to have children (15 percent) said they are waiting until at least age 35 to start a family. Sixty-three percent are waiting until at least age 30. Men were twice as likely to postpone having children until at least age 35 at 30 percent. They were equally likely to wait until at least age 30 at 64 percent.

When asked to estimate the salary they would ultimately reach in their careers, men were much more likely than women to report they expect to earn $100,000 or more. Forty-four percent of men said they expect to reach a six figure salary compared to 20 percent of women.

On average, the highest salary men said they expect to reach during their careers is around $137,000. Women anticipate reaching around $79,000 on average.

Men are also more likely than women to expect higher job levels during their career, more than doubling women’s expectation percentage in company owner and vice president levels. Twenty-two percent of women expect to remain or reach entry-level compared to 10 percent of men.

 

Company creates customer service jobs in San Antonio

July 5th, 2017

A media company is creating more customer service jobs in San Antonio.

Hulu has said it will open its new Viewer Experience Operations headquarters in San Antonio, TX, pending final lease negotiations, incentive  agreements and approvals. The new Viewer Experience Operations headquarters will substantially increase Hulu’s customer support capabilities as the company prepares to roll out its new live TV service and redesigned Hulu interface.

“One of our key values at Hulu is putting the viewer first, and vital to that is crafting and delivering an extraordinary customer experience. In addition to building a great product, we’re building an infrastructure that allows us to provide the most personal, responsive and knowledgable customer support for our viewers,” said Ben Smith, Head of Experience, Hulu. “With its vibrant culture and large and diverse talent pool, we’re incredibly excited to partner with the city to make San Antonio home to our viewer experience operations.”

“In Texas, our mission is to set the stage for growing industries with a business-friendly policy approach which allows for creativity and technology to thrive,” said Governor Abbott. “With the opening of Hulu’s new viewer experience operations headquarters, Texas not only benefits from the addition of new jobs, but also the confidence that fast-growing companies bring with them when they select the Lone Star State as the best place for their investments. I proudly welcome Hulu’s viewer experience operations headquarters to Texas and look forward to their tremendous success in San Antonio.”

“When our team visited Los Angeles a few weeks ago, this is exactly the outcome we were working toward, and I’m so excited that Hulu has selected San Antonio for its next major investment, keeping these jobs in the U.S.,” said San Antonio Mayor Ivy R. Taylor. “As a leader in the tech industry, Hulu’s decision to grow here is a testament to our City’s growing tech industry and our skilled and talented workforce, which were both heavily emphasized during our visit with the company’s leadership.”

Company creates tech jobs in San Antonio

June 5th, 2017

Hulu is opening a new headquarters that will create more tech jobs in San Antonio.

The company is opening a new viewer experience operations headquarters in San Antonio. The new operations headquarters will process technology and service requests for Hulu subscriptions from millions of customers across the United States.

The San Antonio headquarters is expected to add hundreds of new jobs to the area with millions in capital investment. A Texas Enterprise Fund (TEF) grant offer of $1,284,000 has been extended to Hulu.

“In Texas, our mission is to set the stage for growing industries with a business-friendly policy approach that allows for innovation to thrive,” said Governor Abbott. “With the opening of Hulu’s new viewer experience operations headquarters, Texas not only benefits from the addition of new jobs, but also the confidence that fast-growing companies bring with them when they select the Lone Star State as the best place for their investments. I proudly welcome Hulu’s viewer experience operations headquarters to Texas and look forward to their tremendous success in San Antonio.”

“One of our key values at Hulu is putting the viewer first, and vital to that is crafting and delivering an extraordinary customer experience. In addition to building a great product, we’re building an infrastructure that allows us to provide the most personal, responsive and knowledgeable customer support for our viewers,” said Ben Smith, Head of Experience, Hulu. “With its vibrant culture and large and diverse talent pool, we’re incredibly excited to partner with the city to make San Antonio home to our viewer experience operations.”

“We are delighted that Hulu has chosen San Antonio for their new Viewer Experience headquarters, bringing with them hundreds of new jobs and additional capital investment to our local community,” said SAEDF Chairman Wayne Peacock. “With our collaborative approach to economic development, San Antonio is positioned to continue attracting great employers like Hulu that are making a positive impact in our community and throughout Texas.”

Company creates call center jobs in San Antonio

June 5th, 2017

Charter Communications is expanding and will create more call center jobs in San Antonio.

Charter will open a new Spanish-language call center in McAllen, TX, a $17 million investment that will eventually employ more than 600 Texans.

Combined with a recently opened call center in San Antonio, the two locations will support more than 800 Texas-based jobs when fully staffed.

“I was proud to join in today’s announcement, and I thank the President and Charter Communications for their commitment to bring jobs back to America, creating hundreds of jobs for hardworking Texans in the process,” said Governor Abbott. “The Rio Grande Valley has always been a vital part of the Texas economy, and this new facility is a testament to the high-quality workforce in McAllen.”

“With the opening of our first bilingual call center in McAllen, Texas we’re adding 600 good paying jobs to the Rio Grande Valley and providing a better experience for our Spanish-speaking customers across the country, most of whom previously would have had their calls routed to centers located outside the United States,” said Tom Rutledge, Chair and CEO of Charter Communications. “By bringing these jobs to McAllen, we’re strengthening the South Texas economy, and getting closer to Charter’s goal of hiring 20,000 employees in the next four years.”